Privacy Policy

Last Updated: January 13, 2025

Welcome to ZL SOCIAL AI PRIVATE LIMITED. This Privacy Policy explains how we collect, use, and protect your information.

Information Collection

Personal Information We Collect

At ZL SOCIAL AI PRIVATE LIMITED, we collect the following basic personal information:

• Email address
• Nick name
• Age
• Gender

Conversation Data

When you interact with ZL SAI Assistant:

• Conversation transcripts are recorded to provide personalized matching services
• These interactions may be reviewed for quality assurance and training purposes
• Important: We strongly recommend that you do not share any sensitive personal information during your conversations with our AI assistant

Use of Information

How We Process Your Data

Your data is processed in the following ways:

• Conversation transcripts are converted into embedded vector data for profile personalization
• This processing enables our system to match you with the most suitable connections

Third-Party Services

We do not share your personal information with third parties. However, we do utilize certain API services for data processing:

• We use Microsoft Azure OpenAI Services for processing conversations
• For information about Microsoft's data privacy practices, please review their Data Privacy Policy

Purpose of Data Processing

The primary purposes of processing your data are:

• To provide personalized matching services
• To improve the accuracy of our matching algorithms
• To enhance your overall user experience

Data Protection

Security Measures

We implement industry-standard security measures to protect your personal information:

• Standard encryption protocols for all data transfers
• Authentication tokens to prevent unauthorized access and payload manipulation
• Secure communication protocols between client and servers

Data Storage

Your personal information is stored securely:

• All data is hosted on MongoDB Atlas, a secure cloud database platform
• Database access is strictly controlled and monitored
• Regular security audits and updates are performed

Technical Safeguards

Additional measures we take to protect your data:

• Regular security assessments and vulnerability testing
• Encrypted data transmission using HTTPS
• Secure access controls and authentication mechanisms

User Rights

Data Access and Control

We provide users with several options to control their data:

• Import/Export functionality for your data
  • You can transfer your data to another existing account
  • Note: Importing new data will replace existing data
• Right to delete your account and associated data
  • Data may be retained for up to 30 days after deletion request
  • After 30 days, all data will be permanently removed from our systems

Opt-Out Options

Users can opt-out of the following:

• Promotional emails and future release notifications
• Personalized advertisements (by managing your Ads ID preferences)
• Use of conversation transcripts for training our models

Marketing Communications

We may use your email address for:

• Product updates and new feature announcements
• Promotional content and special offers
• Event notifications

Legal Requirements

Age Restrictions

By using ZL SAI services, you acknowledge and agree to the following age-related requirements:

• Our services are intended for users aged 17 and above
• If you are under the age of 17, you are not permitted to use our services
• We reserve the right to terminate accounts if we discover users are below the required age

Age Verification

By creating an account, you confirm that you:

• Are at least 17 years of age
• Have the legal capacity to accept our terms of service
• Provide accurate age information during registration

Contact Information

Company Details

Legal Entity Name: ZL SOCIAL AI PRIVATE LIMITED

Data Protection Inquiries

For any privacy-related questions or concerns, please contact our Data Protection team:

• Email: contact@zlsocial.ai
• Phone: +91 95020 40569

Office Address

Updates and Third-Party Services

Privacy Policy Updates

We may update this Privacy Policy from time to time. When we make changes:

• Users will be notified of any significant changes
• Please note there might be slight delays in the notification process
• The "Last Updated" date at the top of this policy will be revised

Third-Party Services

We utilize the following third-party services in our operations:

• Microsoft Azure - Cloud computing and AI services
• Google Cloud Platform (GCP) - Cloud infrastructure
• MongoDB Atlas - Database services
• Firebase - Authentication and analytics
• Spotify - Music integration services and ADs API

We recommend reviewing the privacy policies of these third-party services for additional information about how they handle your data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, personalize content, and analyze usage. You can disable cookies in your browser settings; however, some site features may not function properly without them.

Conclusion

Document Information

• Last Updated: January 13, 2025
• Effective Date: January 13, 2025
• Version: 1.0

Your Acknowledgment

By using ZL SAI services, you acknowledge that:

• You have read and understood our Privacy Policy
• You consent to our data collection and processing practices
• You understand your privacy rights and how to exercise them